Shipping policy

Where we ship

We ship throughout the European community, to Norway, the United Kingdom and, from November 2022, to the United States. If you cannot find your country in the list, please contact us and we will provide you with an ad hoc quotation.Deliveries within the European community are handled by GLS.
Orders to all other destinations are handled by UPS or DHL.

Free Shipping Information

Free shipping costs are provided depending on the destination and amount of your order as shown below:

  • free shipment for orders from €280.00 and up 
    Italy, Czechia, Poland, Slovakia, Austria, Belgium, Bulgaria, Denmark, Estonia, France, Ireland, Lithuania, Luxembourg, Netherlands, Romania, Slovenia, Spain, Sweden, Hungary
  • free shipment for orders from £250 and up
    United Kingdom
  • free shipment for orders from €450.00 and up
    Malta 
  • Free shipping starting from €250
    Germany, Czech Republic, Slovakia
  • Free shipping starting from $500
    United States

Shipping Costs

Shipping costs vary depending on the shipping address. The courier you choose may also vary, we will select the most suitable and fastest service provider to deliver your order based on your address.

Order processing and delivery times

Orders are generally handled within 24/48 hours. All orders to EU are delivered by GLS. In the remote hypothesis in which an order could not be dealt with within the foreseen times it will be our care to contact the customer as soon as possible. The courier will deliver to the address you provided during the purchase within 3 - 5 working days in EU.

Some European destinations like Malta and all other islands needs more time for delivery, it usually takes not more than 10 working days.

All orders will be traceable through a special code.
You will be notified step by step on the status of your order and you can find all the information within the order form.

Shipping to England

Orders from England arrive at their destination within 7 working days.Orders are generally handled within 48 hours (we need 1 day more than usual due to custom documents needed). All orders to the United Kingdom are shipped with UPS or DHL.
We prefer DHL for all replica weapons (RIF) because it has proven to be more reliable, while UPS has proven to be very quick in delivering all other types of products.

UKARA/OTHER DEFENCES

it is advisable to provide a valid defence when purchasing an airsoft replica.
We will enclose this documentation with the shipment to ensure safe delivery.

some valid defences are: 

  • The buyer has a UKARA id
  • The buyer is part of a reenactment company.
  • The buyer is a museum curator.
  • The buyer is a member of a television or film production team.

Airsoftmania is not responsible for delivery problems related to missing defence documents.
For more information, see: Legislation.gov.uk - Violent Crime Reduction Act 2006, c.38, Part 2, Imitation of firearms, Section 37

Shipping to the Netherlands

In order to purchase airsoft replicas in the Netherlands you must have a NABV airsoft pas id. We require a copy of the pas to ship to the Netherlands in accordance with Dutch law.
For more information and to request a NABV pas id you can refer to the following website: www.nabv.nl

Shipping to Malta and USA

Delivery of orders to Malta and USA is generally longer compared to other destinations. This is because we cannot currently ship orders directly from our warehouse in Europe to our Maltese and American customers. Orders to Malta and USA will be sent to our Italian office and then forwarded to the end customer. This usually takes about 10 to 12 working days. All our international shipments to Malta and USA are covered by comprehensive insurance.

Receipt of your order

Please check the goods arrived. Goods are packed securely, but if anything is damaged, missing or the item sent is not what you ordered, please contact us via email customercare@airsoftamania.eu within 2 days of receiving the goods.